Refund Policy

1. Overview

This Refund Policy explains when and how you can request a refund or cancellation for a Nexbyte Solutions program or service. By enrolling or purchasing, you agree to the terms set out below. We keep this policy deliberately clear so you know exactly where you stand.

2. 3-day refund & cancellation window

You may request a cancellation and refund within 3 (three) calendar days of your purchase or enrollment date. Requests made within this 3-day window are eligible for a refund in accordance with this policy.

Any refund request must fall inside this 3-day window. If a refund or cancellation request is made after 3 days have passed from the date of purchase or enrollment, no request for cancellation or refund shall be accepted, and the purchase will be treated as final.

3. Full refund for non-delivery of services

In the event that the purchased services are not delivered to you, you are entitled to a full refund of the amount paid. This applies regardless of the 3-day window — if we fail to deliver the service you paid for, we will refund you in full.

4. How to request a refund

To request a refund or cancellation, contact us at [email protected] or through our contact page within the applicable window. Please include your full name, the email used at enrollment, the program or service purchased, and the reason for your request so we can process it quickly.

5. How refunds are issued

Approved refunds are returned to the original payment method used at purchase. Once approved, refunds are typically processed within a reasonable number of business days, though the exact time to appear on your statement depends on your bank or payment provider.

6. Exceptions

Except for the full-refund guarantee on non-delivery of services described above, requests made after the 3-day window will not be accepted. Where required by applicable consumer-protection law, any mandatory statutory rights you have will continue to apply and are not affected by this policy.

7. Changes to this policy

We may update this Refund Policy from time to time. Material changes will be posted here with a revised "last updated" date, and will apply to purchases made after the change.

Questions?

If anything here is unclear, contact us at [email protected], by post at 971 US Highway 202N, Ste R, Branchburg, New Jersey 08876, USA, or through our contact page. We're happy to explain.